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Warranty
Usually, warranty for the whole machine is one or two years and for compressor is three years. Our present partners in the United States, Germany, France, the United Kingdom, Australia, South Africa, Congo and other countries provide similar warranty terms.
Free spare parts
We will supply 0.5% free spare parts of FOB total amount after you confirm the order.
Assist in building a team
If you choose to build a professional team for after sales services, we can provide training and technical support to you, such as spare parts lists, high quality pictures etc.
If there is any problem with the machine, we will try to solve the problem by email or Tel Promptly, at the same time ,we will record your description about the problem and send videos for troubleshooting, if the problem still can’t be solved we will prepare the service on site.
For OEM service, it will need extra USD 300/per kind product to print your logo on the user manual, nameplate and carton and so on. It's only for first order and we won't charge again for future orders if same kind product.And we also provide ODM services.
If you want to customize a product that injects your ideas, please read the customization process carefully and leave us a message.
If you need to provide you with a "one-way solution" for all the home appliances you want.
If you need the whole machine warranty or compressor warranty.
If you need free spare parts.ideas.
If you need to form a professional after-sales service team.
We are always absorbed in the design and manufacture of high-quality products. The products are with integrated efficiency, the smallest noise, energy-saving, security, and full respect for the environment.
Absolutely! Providing customized, high-efficiency commercial central air conditioning systems for industrial and commercial clients is our core strength. Whether it's a large factory, high-bay warehouse, or precision workshop, we can design and deliver the optimal solution based on Variable Refrigerant Flow (VRF) systems, air-cooled/water-cooled modular units, or large-scale chiller plants – tailored to your specific spatial structure (area, ceiling height, cooling load requirements), production process characteristics (e.g., equipment heat output), and stringent operational hour demands. Our solutions prioritize operational stability in extreme environments, maximizing energy efficiency to reduce your long-term operating costs (OPEX), and offering intelligent control management.
Energy conservation is paramount in our product design! Our core systems (especially the inverter series) incorporate:
· Industry-leading inverter compressors and advanced control algorithms: Enable infinite modulation of cooling/heating output based on actual load demand, eliminating the significant energy waste caused by frequent on/off cycling in traditional systems. The Integrated Part Load Value (IPLV) far exceeds national Grade 1 energy efficiency standards.
· High-efficiency heat exchanger design: Optimized heat transfer surface area and flow paths enhance heat exchange efficiency between refrigerant and air/water.
· Intelligent management systems (Optional): Enable zone control, scheduled operation, and energy consumption monitoring & analysis, giving you clear visibility and fine-grained control over energy usage.
· Heat recovery technology (Select models): In spaces requiring simultaneous cooling and heating, waste heat can be recovered for heating or domestic hot water, significantly boosting overall system efficiency.
· Case studies demonstrate our systems can save clients up to 30%-50% on air conditioning electricity costs. We are happy to provide detailed energy-saving analysis reports.
We fully understand the impact of commercial AC downtime on business operations and offer comprehensive worry-free support:
· Professional Project Delivery: Our experienced engineering team provides turnkey solutions – from site surveys and system design to professional installation and commissioning – ensuring projects are completed on time and to specification.
· Robust Warranty System: We offer industry-competitive comprehensive warranty periods (e.g., X years on compressors, Y years on the unit – specifics vary by product series) for your peace of mind.
· Rapid-Response Service Network: We have established a comprehensive network of service centers and technical support teams across [Mention your primary coverage area, e.g., key industrial regions nationwide / XX region], providing a 7x24 emergency hotline. We commit to [e.g., X-hour response in urban areas, on-site within XX hours].
· Preventive Maintenance Plans (AMC): Offer tailored Annual Maintenance Contracts, including regular inspections, cleaning, and tuning to prevent failures, extend equipment lifespan, and maximize system efficiency.
· Genuine Spare Parts Supply: Ensures fast access to authentic parts, minimizing repair downtime.
Absolutely feasible! Our commercial air conditioning systems widely support:
· Open Communication Protocols (e.g., Modbus, BACnet MSTP/IP): Enable seamless integration with your existing Building Automation System (BAS).
· Centralized Controllers: Manage multiple indoor units from a single controller for unified on/off, mode setting, temperature adjustment, etc.
· Smart Cloud Platforms (Optional): Monitor AC operating status (on/off, mode, temperature, fault alarms), perform remote control, and access energy data analytics via mobile app or web portal – giving you global oversight, wherever you are. We provide flexible integration solutions and technical support.
