home>Service - Appliances Manufacturer & Supplier, Home Appliances & Kitchen Appliances - Vestar
ser-odm

OEM&ODM

For OEM service, it will need extra USD 300/per kind product to print your logo on the user manual, nameplate and carton and so on. It's only for first order and we won't charge again for future orders if same kind product.And we also provide ODM services.

Customization process

If you want to customize a product that injects your ideas, please read the customization process carefully and leave us a message.

  • Process 01

    If you need to provide you with a "one-way solution" for all the home appliances you want.

  • Process 02

    If you need the whole machine warranty or compressor warranty.

  • Process 03

    If you need free spare parts.ideas.

  • Process 04

    If you need to form a professional after-sales service team.

FAQ

  • 01

    One way solution

    We can provide “One Way Solution” of all home appliances you want, whether you are in engineering projects or wholesale and retail.

  • 02

    Warranty

    Usually, warranty for the whole machine is one or two years and for compressor is three years. Our present partners in the United States, Germany, France, the United Kingdom, Australia, South Africa, Congo and other countries provide similar warranty terms.

  • 03

    Free spare parts

    We will supply 0.5% free spare parts of FOB total amount after you confirm the order.

  • 04

    OEM & ODM

    For OEM service, it will need extra USD 300/per kind product to print your logo on the user manual, nameplate and carton and so on. It’s only for first order and we won’t charge again for future orders if same kind product.And we also provide ODM services.

  • 05

    OEM & ODM

    For OEM service, it will need extra USD 300/per kind product to print your logo on the user manual, nameplate and carton and so on. It’s only for first order and we won’t charge again for future orders if same kind product.And we also provide ODM services.

  • SERVICE

    After-Sales Service Terms

    Warranty
    Usually, warranty for the whole machine is one or two years and for compressor is three years. Our present partners in the United States, Germany, France, the United Kingdom, Australia, South Africa, Congo and other countries provide similar warranty terms.

     

    Free spare parts
    We will supply 0.5% free spare parts of FOB total amount after you confirm the order.

     

    Assist in building a team
    If you choose to build a professional team for after sales services, we can provide training and technical support to you, such as spare parts lists, high quality pictures etc.

     

    If there is any problem with the machine, we will try to solve the problem by email or Tel Promptly, at the same time ,we will record your description about the problem and send videos for troubleshooting, if the problem still can’t be solved we will prepare the service on site.

    After-Sales Service Terms

    Free spare parts
    We will supply 0.5% free spare parts of FOB total amount after you confirm the order.

     

    Assist in building a team
    If you choose to build a professional team for after sales services, we can provide training and technical support to you, such as spare parts lists, high quality pictures etc.

     

    If there is any problem with the machine, we will try to solve the problem by email or Tel Promptly, at the same time ,we will record your description about the problem and send videos for troubleshooting, if the problem still can’t be solved we will prepare the service on site.